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SI 643 Reflection on class week 10: Embedded librarian and Webinar preparation

11 Apr

This week we talked in class about whether an embedded librarianship can serve clients effectively and also tested Elluminate by setting up a webinar on our own.

One of readings this week introduced a story of a music librarian who has an office in a music department and I was very impressed by the librarian’s service and performance when I was reading it. But we discussed some real cases of embedded librarians in class and it seems more likely that the case of the music librarian is more of an exception. For instance, the School of Information has its own outreach librarian but people seldom visit her. As for faculty members, Kristin pointed out the librarian’s office hours overlapped with a regular faculty meeting, which made it impossible for faculty to visit office hours. Also, a government information librarian at Clark Library where I works used to provide an embedded library service for Ford School of Public Policy, but the office hour service wasn’t very effective. So the librarian eventually gave it up and instead is regularly sending emails about updated news and services to faculty in Ford School. Recently I had a chance to talk with a faculty member at Ford School regarding library service. She told me that she was just happy with getting updated news sent from a librarian of Clark Library and also with a government information librarian visiting her graduate class to lecture on how to conduct library research. Thus, in my opinion, while an embedded librarianship works well in serving our clients’ special needs, setting up office hours in clients’ workplace may not be as client-friendly as we thought. So, in conclusion, in order to maximize patrons’ benefits from embedded librarian services, a library should research beforehand on a targeted department’s culture and work environment, and patrons’ information-seeking patterns.   

We also learned how to create an Elluminate account and use the service. Kristin’s step-by-step instruction was very informative and helpful. Elluminate seems to have many functions and complicated options, so it would have taken lots of time to learn how to use it on my own.

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4 Comments

Posted by on April 11, 2012 in Uncategorized

 

4 responses to “SI 643 Reflection on class week 10: Embedded librarian and Webinar preparation

  1. lucymwines

    April 14, 2012 at 1:53 pm

    I agree, it makes no sense to have an embedded librarian who doesn’t know how the people they are trying to assist want to interact with library staff. The only issue is, what do we do if we are trying to reach out to a group that doesn’t typically use the library and trying to educate them on the joys of libraries?

     
  2. halleyt

    April 14, 2012 at 3:48 pm

    In response to Lucy, I think just reaching out and having an informal, friendly interaction and letting them know that you are there to help them goes a long way. Just showing interests in their research ideas, or hobbies, and making a personal connection with them will help them become more comfortable in coming to you for advice. So, maybe show up to the department picnic, or a luncheon and making youself known will help a lot in those endeavors.

     
  3. Kristin Fontichiaro (@activelearning)

    April 14, 2012 at 7:34 pm

    Hi – Just to clarify about our school’s librarian’s hours … I think she’s smart to come over lunch. It’s just that we have had way more Wednesday job talks this semester than normal. Wednesday tends to be a very good day to reach LIS students, because only adjuncts teach on Wednesday because faculty are engaged in meetings and school business that day. Still, I always feel bad when I can’t stop in to say hi!

     
    • chris.wolf

      April 15, 2012 at 1:17 pm

      I think this highlights how important it is to understand the biggest context in which we’re working. The ref. desk may be slow because people are afraid to approach it, or it may be slow because it’s just a busy day on campus. Interesting points to consider when we’re trying to figure out how to best serve our patrons.

       

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